FAQ
CD Shipping FAQs
All the shipping FAQs
We ship worldwide for a flat rate regardless of the number of CDs ordered
Shipping cost is calculated at checkout
- Dispatch within two business days
- We don't offer tracking to keep the price down - please send us an email if you want a quote for Express/Signed For/Tracked
- Albums are shipped from the UK or Australia - consider timeframe when you order as we can't guarantee shipping time particularly around holiday periods
- if you choose the gift wrap option there's a small extra charge and you can also include a gift message with the order; the CD will be presented in a lovely cardboard gift box
- NOTE: you will still get the download link straightaway if you choose the CD option
Will I still get the download if I buy a CD?
Yes, you will still get the download link straightaway if you choose the CD option
Can I get it gift-wrapped?
Yes, we can wrap the CD in a luxury cardboard gift box with a message and a rosette
Album FAQs
Give me some fast facts
- our multi award-winning album
- eight original tracks - educational and fun
- suitable from birth to 7+
- duration: 36 minutes
- child's name sung more than 50 times
- instant download link after purchase - to stream, gift and share
Can I hear some samples
All of our albums are sung in real time in the studio by real musicians. LISTEN below to samples of each track in a variety of names
Album 1 Jukebox
Track One: Wake up with We've got the Sunshine - the perfect way to start the day: encouraging children to get washed, brush their teeth, and go outside for some fresh air.
Track Two: Meet all the big game in Jungle Rumble as the child is taken on a tour around the forest and encouraged to mimic different animal sounds.
Track Three: Learn ABC and 123 in The Best That We Can Be - a catchy tune that will have the whole family singing along.
Track Four: The very youngest children identify parts of the body in Doogie the Barndancing Dog It's also a great way for toddlers to keep fit as they tickle their tummies and touch their toes.
Track Five: Clowning with Sounding - a really popular track where a raspberry blowing clown encourages children to identify different sounds.
Track Six: The theme tune of the album, Silver Balloon Party. No names in this one, but another catchy party favourite great to bop and sing along to.
Track Seven: And what better way for your child to drift off to sleep than the beautiful Spaceman's Lullaby where your child is the star of the story, helping the spaceman to find a comfortable cloud to sleep on.
PLUS! Every child wants to know what happens to the balloons they let go. Veteran British broadcaster Jon Snow solves the mystery, in the classic adventure of Poochki Bear and the Silver Balloon.
Download FAQs
If you select the download version only there is no shipping charge and you will receive an email with the download links within five minutes of placing your order.
For customers who also choose the physical CD, we dispatch from Australia and the UK to all countries worldwide. CDs are mailed via standard post and are not tracked. We have been doing it this way for 21 years and rarely have any issues. If you are not in Australia or the UK please be patient as it can take two to three weeks for the CD to arrive, particularly since COVID for some reason.
CDs are dispatched within 2 business days, but most often the same day. If you are sending direct to the gift recipient we suggest you choose the gift wrap option which also enables you to write a short gift message.
Can I send the download directly to someone as a gift?
Yes you can - and you can add a message. The gift recipient will receive a nice email letting them know who the gift is from and who it's for. You will also receive an email with the download link.
If you opt for the CD version aswell then we only send the download link to you - but you can forward it to whoever you want.
Can I forward the download link?
Yes you can share the link with family and friends. We do keep an eye on downloads to detect any unusual activity and reserve the right to block if it's clear that there is a bot at work. Other than that there's no time limit or limit of times you can use the link.