We generally dispatch within 24 hours or on the next business day. All orders are sent Royal Mail First Class. They usually arrive the following day, but allow an extra day for remote areas or during Xmas or Easter. We charge a flat rate of £1.99 for delivery to all UK addresses (including BFPO), regardless of how many CDs you order.
Yes we can send them anywhere in the world. The flat rate for EU destinations is £3.50; target delivery is 3-5 days. Postage to non-EU overseas addresses is £5.00. Please allow 2-3 weeks for delivery.
We can offer a faster service to addresses in Australia, with dispatch from our Melbourne studios. You can also order direct from our Australian website at www.mysilverballoon.com.au.
Your order is packed in a bubble wrap mailer and should fit easily into a standard mailbox; no signature is required.
We offer a lovely gift-wrap option: a purpose-made CD box with a card and the opportunity to write a personal message (of around Twitter length works perfectly!). It costs an extra £3.50 but is well worth it, particularly if you are sending directly to the recipient.
Yes. We will still need your address to confirm credit card details but you can select a shipping address anywhere in the world.